Construction Training. Health and Saftety Consultancy. Newcastle upon Tyne.

We believe that it is our responsibility to provide help and support to those trying to gain employment in the Northeast. We aim particularly at those that are long-term unemployed and those with social and learning barriers into work.

We also aim to be a driving force in bridging a gap of emerging skills shortages, particularly within the construction industry in the northeast by providing new skills to potential local tradesmen of the future. As well as providing those skilled and experienced workers with the training and qualifications needed to reflect the real skills and specialisms in the area.

Our products and services include Health and Safety Training and Consultancy, Construction Training and Networking with construction and construction related businesses on behalf of our clients.

Our training centre is based in Heaton, Newcastle upon Tyne where we deliver, amongst other things, employability training, construction skills and Health and Safety Training.

We use the most up to date technology, recently investing in our easy to navigate website, where you can find out about all of our services and community projects.

We have targeted various markets in order to maximise regional skills, qualifications and employment. And have recently opened our doors to various community and voluntary organisations.

We continue to market to local and national companies using our clean, crisp, corporate identity to open them up to our services and to invite them to join us in providing support where it is needed.

Dedicated to our clients, Committed to our staff, Success for all.

Every member of staff at DCS has a real passion for improving things for people and helping them to help themselves.

We believe in people and treat everyone with fairness and respect.

We take great delight in witnessing the positive changes in attitude of people leaving various programmes at DCS, and even more pleasure in their successes.

We receive a lot of positive feedback about the difference in our training environment compared to many other training providers. With a great mix of employees from various backgrounds, providing a wealth of training experience with the added bonus of people from other industries making DCS a really innovative organisation to be a part of.

DCS is committed to maintaining and developing the quality of service provided to our customers. We seek to deliver effective and high quality training for all our trainees.

We will:

Appoint a quality manager to support staff in providing high quality service

Maintain a comprehensive and structured operating system

Ensure that all employees, trainees and volunteers are trained to use the parts of the system relevant to their duties

Equip staff with the relevant qualifications and experience to ensure that our customers are confident in, and satisfied with, our service

Seek the views of our customers continuously to improve our service to them

Regularly monitor the quality of the service and use the reports to develop improvement plans

Produce an annual self-assessment report detailing our progress

Produce regional quality development plans which build on our strengths and improve on our weaknesses

Direct Construction and Safety Training – CIC and Direct Construction Solutions Ltd. are committed to health and safety at work. We seek the co-operation of all employees, volunteers and trainees for that purpose.

DCS Training – CIC and DSC Ltd will provide working conditions which meet statutory requirements and approved Codes of Practice. These ensure good standards of health and safety and reflect best practice.

We will:

Ensure risk assessments are undertaken and issues are effectively addressed for trainees when we arrange training opportunities.

Provide information, induction, training and supervision for employees, volunteers and trainees, to enable them to work safely in-centre and on placement.

Provide safe arrangements for storing, handling and moving equipment, materials and substances.

Provide welfare facilities and benefits as far as is reasonably practicable.

Ensure systems of work are safe and do not endanger health.

We will regularly review the health, safety and welfare policy in consultation with current health and safety legislation and other external bodies as appropriate.

Direct Construction and Safety Training – CIC and Direct Construction Solutions Ltd are committed to equality of opportunity and to the treatment of all individuals with fairness and respect.

DCS Training – CIC and DCS Ltd welcomes diversity in the workplace and encourages the progress and advancement of all trainees, volunteers and employees irrespective of race, colour, ethnic origin, gender, disability, religion, age, marital status or sexual orientation.

We will:

Help all individuals to understand their responsibilities for equal opportunities through training, discussion and information.

Promote fair and consistent practices and behaviours for volunteers, trainees and employees.

Regularly review policies and procedures to ensure that they meet our legal obligations.

Promote equality of opportunity throughout recruitment, selection, promotion, training and development.

Review and monitor Equal Opportunity issues at local level.

Provide equal opportunities through marketing materials and in our dealings with employers, providers and suppliers.

Investigate any issues raised by trainees, volunteers or employees under our grievance procedure.

All employees, volunteers and trainees have a personal responsibility to uphold the ideals of this policy by ensuring that their behaviour is appropriate, fair and respectful.

We will regularly review the Equal Opportunities policy in consultation with external bodies as appropriate.

DCS Training is committed to creating and maintaining a working and learning environment free from all forms of discrimination.  It follows, therefore, that any form of harassment and bullying by any member of the programme is wholly unacceptable behaviour. 

Complaints will be considered with all possible speed and DCS Training will take appropriate action as quickly as possible, if necessary by using the formal disciplinary procedures set out in the company’s policy.

It is quite understandable that someone subjected to harassment or bullying may be reluctant to draw attention to the fact but unless a complaint is made, DCS Training may not be able to take steps to prevent or eliminate future cases.  It is therefore extremely important that the appropriate personnel are informed of any potential complaint.  This can be done under terms of strict confidentiality at the initial stage.

Step 1 - Seeking Advice

If you believe you have cause for complaint and the behaviour continues, keep a record of the details of any relevant incidents and then contact one of the advisers listed on the final page.

They will listen to you in confidence and give you advice on how to proceed.  They know how to initiate formal complaint procedures if this is necessary and will explain those procedures to you. 

If you choose to consult one of the advisers, you may do so in complete confidence.  If you wish to be accompanied by a friend or colleague that is quite in order.


Step 2 - Making a Formal Complaint

It is a serious matter for both the accuser and the accused to be involved in a formal complaint procedure, and it should not be undertaken without careful thought and prior consultation with one of the advisers, but you should not shrink from taking the step if serious or persistent harassment or bullying has occurred.

You may complain in writing or orally to your Training Adviser who will give you advice on the formal procedures for making an official complaint. It is helpful to have available written notes of the incidents, including dates, times and location.  If the incident took place in front of people who would act as witnesses please supply their names.  You should also be prepared to give details of any action you took to deal with the matter.


Step 3 - Procedures to be followed in the event of a formal complaint

Action taken in response to a formal complaint may vary from an informal discussion with the individual named as the perpetrator, to a full disciplinary hearing. Actions could range from a reprimand to suspension or dismissal.

Whatever the route of investigation and subsequent action, the person making the complaint will be allowed to have a friend or colleague with them at all stages of the procedure.

Should you need advice on any of the above issues then you should contact one of the following: -

Jacqui Thompson- Training Advisor

Wendy Chambers- Training Manager

DCS Training is committed to the proper recruitment, induction, training and development of all trainees, employees and volunteers in line with our needs and objectives and with regard to the personal development needs of individuals.

We will:

Review our business plan regularly to ensure that training and development needs are assessed and sufficient resources are provided to meet these needs;

Provide information about training courses, induction programmes and development opportunities;

Comply with our Equality & Diversity Strategy and other company policies when assessing training and development needs;

Ensure each employee and volunteer receives regular appraisal, feedback and assessment of personal development needs from their manager;

Evaluate all DCS training activities to ensure that delivery is relevant to needs and that the quality of training is consistent;

Maintain our commitment to the development of our staff.

PURPOSE

This policy has been developed to protect all employees, service users, customers and visitors from exposure to secondhand smoke and to assist compliance with the Health Act 2006.

Exposure to secondhand smoke increases the risk of lung cancer, heart disease and other serious illnesses.

Ventilation or separating smokers and non-smokers within the same airspace does not completely stop potentially dangerous exposure.



It is the policy of DCS that all our workplaces are smokefree, and all employees have a right to work in a smokefree environment. The policy shall come into effect on Sunday,1 July 2007. Smoking is prohibited in all enclosed and substantially enclosed premises in the workplace.

This includes company vehicles. This policy applies to all employees, consultants, contractors, customers or members and visitors.

IMPLEMENTATION

Overall responsibility for policy implementation and review rests with ........................................................

However, all staff are obliged to adhere to, and support the implementation of the policy. The person named above shall inform all existing employees, consultants and contractors of the policy and their role in the implementation and monitoring of the policy. They will also give all new personnel a copy of the policy on recruitment/induction.

Appropriate ‘no-smoking’ signs will be clearly displayed at the entrances to and within the premises, and in all smokefree vehicles.


Local disciplinary procedures will be followed if a member of staff does not comply with this policy.

Those who do not comply with the smokefree law may also be liable to a fixed penalty fine and possible criminal prosecution.

HELP TO STOP SMOKING

The NHS offers a range of free services to help smokers give up. Visit gosmokefree.co.uk or call the NHS Smoking Helpline on 0800 169 0 169 for details. Alternatively you can text ‘GIVE UP’ and your full postcode to 88088 to find your local NHS Stop Smoking Service.

DCS Training CIC is committed to leading the industry in minimising the impact of its activities on the environment.

The key points of its strategy to achieve this are:

Minimise waste by evaluating operations and ensuring they are as efficient as possible.

Minimise toxic emissions through the selection and use of its fleet and the source of its power requirement.

Actively promote recycling both internally and amongst its customers and suppliers.

Source and promote a product range to minimise the environmental impact of both production and distribution.

Meet or exceed all the environmental legislation that relates to the Company.

Use an accredited program to offset the greenhouse gas emissions generated by our activities.

DCS Training CIC accepts responsibility for the harmful effects its operations have on both the local and global environment and is committed to reducing them.

DCS Training CIC will measure its impact on the environment and set targets for ongoing improvement.

The Company will comply with all relevant environmental legislation.

The Company will implement a training program for its staff to raise awareness of environmental issues and enlist their support in improving the Company’s performance.

DCS Training CIC will encourage the adoption of similar principles by its suppliers.